SKU: EN-P10152
At this time we have been reworking or replacing units for customers who have reported this problem. In addition, we will start a standardized repair process shortly to ensure any units that still suffer from the problem are properly fixed and offer the same level of Wi-Fi performance as the current shipping units. The third area of concern reported by users is general Wi-Fi performance. A variety of conditions ranging from router signal quality to environmental conditions can affect Wi-Fi performance. In addition, due to the all-aluminum unibody design structure, the Wi-Fi performance of the Transformer Prime might not always match that of other designs in selected situations. However, the normal user experience is not adversely impacted and performance of this design passes a strict Asus internal qualification test.
In addition, feedback from the vast majority of end users is that the Transformer Prime performs up to expectations within their usage scenario, That said, milky way iphone case we are assisting a few users who have experienced a similar issue to those with the Wi-Fi/BT dropout problem, We are reworking or replacing these particular units based on each individual case, Random lock/reboot problemAfter the launch of Android 4.03 (Ice Cream Sandwich) we had reports of users suffering from a random lock or reboot problem after the OS update, We aggressively investigated this problem, including swapping units with customers for further analysis, We are continuing to work on this problem with our valued technology partner Nvidia, We just released firmware 9.4.2.13 to address this problem, and early reports indicate widespread success, We will continue to optimize this new firmware to ensure the problem is solved and to further improve performance of the unit..
'Serial number not found' problemAfter the launch of Android 4.03, we had reports of users not being able to update to the new OS via the OTA system. We discovered that an extremely small population of units was not properly recognized by our servers based on their MAC address. We set up a customer care address for users affected with the problem to contact our service group, who then assisted the users in manually updating to Android 4.03 and ensuring their unit information matched the database.
After the manual update and match, those systems are milky way iphone case now performing OTA updates without a problem, We have not completed root cause analysis of this problem yet, but in the last three weeks we have not had any reports of problems with units produced during that timeline, CNET: You say "the normal user [Wi-Fi] experience" is not adversely affected by the unibody design, How exactly do you define the "normal user experience"?, GK: Normal user experience is that [the users are] using their tablet, streaming Netflix, or surfing the Web or other activities, and the tablet works, It does not matter if the maximum throughput is 36Mbps or 32Mbps as indicated by a benchmark program, If the user is not impacted and does not know if the tablet is 10 percent slower at 20 feet from their router, then I think the actual user experience is what matters the most..
CNET: What are the chances that the current version of the Prime could see an OTA update that would noticeably improve GPS performance?. GK: The GPS performance varies depending upon region, environmental conditions, and, of course, the unit. Due to the all-aluminum unibody structure, it restricted certain GPS performance optimizations that led to lower-than-expected performance in several regions. Even with the removal of GPS from the feature specifications, we are still working on A-GPS optimizations with firmware updates that allow automatic downloading of LTO (long term orbits) information. This can improve GPS lock speed and allow a certain level of functionality from the unit. At this point we believe additional performance and stability through firmware changes might still be possible, but in the end we are limited to some degree by the hardware design.
Copyright © 2024 www.pyrethrum.eu. All Rights Reserved